Accident Helmet Replacement Program

Accident Helmet Replacement Program

IMPORTANT NOTICE: OVATION Helmets involved in an accident should be replaced and not worn again.

The following information pertains to OVATION Helmets purchased in the United States only. For International replacement information, including Canada, please contact the authorized OVATION dealer or distributor where you made your original helmet purchase.

 

Helmets involved in an accident may be replaced at a discount within three years of the helmet purchase date. Helmets that have been damaged through misuse, dropping or neglect do not qualify.

  • Accidents within 12 months of purchase date: 40% off current MSRP
  • Accidents within 24 months of purchase date: 30% off current MSRP
  • Accidents within 36 months of purchase date: 20% off current MSRP

Replacement helmets ship via FedEx 

  • Standard Ground | Transit: 2-7 Days | $10.00
  • Overnight | $50.00

 

Please have required information readily available before beginning the process.

  1. Proof of purchase.
  2. Details of the accident.
  3. Image of the damaged helmet with harness strap cut.
  4. Complete name, address, phone number, and email of person completing the form.

 

We thank you for being a continued loyal customer of OVATION and are happy to know you have recovered from your accident. Please click below to begin the process.



   

For forms that have already been submitted please contact HelmetReplacement@EnglishRidingSupply.com, please include your Submission ID.